Ethical Manufacturing

At Norquest, ethical manufacturing is more than a philosophy; it’s a practice we live by every day. As one of the most committed ethical and sustainable bag manufacturers, our operations combine efficiency with an unwavering commitment to social duties. By prioritizing fair and inclusive employment and adhering to certified ethical practices, we have earned the trust of international brands seeking a socially responsible supplier.

With over 70% of our workforce comprising women, partnerships dedicated to inclusive hiring, and globally recognized compliance certifications, Norquest is setting new benchmarks for creating a sustainable supply chain. Every initiative reflects our dedication to transparency, accountability, and nurturing a workplace that thrives on care and respect for people.

Certifications Backed by Verified Compliance

Our focus on certified ethical practices is transparent and validated through stringent audits and industry-recognized certifications.

SEDEX 4-Pillar (SMETA) Certification

Norquest’s factories are audited under the Sedex Members Ethical Trade Audit (SMETA) guidelines, which assess key areas such as:

These audits ensure our operations align with global standards for ethical manufacturing and responsible business practices.

Elevate by LRQA Audits

We undergo rigorous assessments by Elevate by LRQA, a globally respected auditing body.  

Ethical Manufacturing Initiatives

At Norquest, we prioritize people-first practices that make a meaningful impact on our workforce and the communities we serve. Our workplace initiatives reflect our integrity and unwavering dedication to ethical manufacturing.

Majority-Women Workforce

Over 70% of our workforce are women employed across production and operational roles.
We create a respectful and structured environment focused on safety, skills development, and economic empowerment.

Inclusive Hiring Practices

Partnering with NGOs, we provide long-term employment opportunities for individuals with disabilities, including those with intellectual disabilities such as autism.
Our inclusive, accessible workspaces foster productivity, dignity, and independence for every team member.

Comprehensive Health Benefits

All our workers benefit from medical insurance, ensuring peace of mind and well-being.
Regular on-site medical camps and health awareness programs promote preventive care and safety.

Education Upliftment for Families

Scholarships for workers’ children enable them to pursue higher education and achieve their potential.
These efforts reflect our mission to empower families and drive generational progress.

Team Engagement and Community Building

We organize an annual, fully sponsored company outing for all employees.
This tradition strengthens bonds and fosters a strong sense of belonging within our teams.

Safety and Grievance Redressal

Our facilities adhere to strict fire, machine, and emergency safety protocols, ensuring a safe working environment.
An anonymous grievance reporting system, managed by a partnered NGO, provides employees a secure platform to voice concerns.

Causes We Care About

Beyond ethical manufacturing, Norquest is committed to making a difference for some of the most vulnerable members of society.

Supporting Individuals with Disabilities

At Norquest, we employ eight individuals with intellectual and physical disabilities, including autistic individuals, from underprivileged backgrounds. While they might otherwise be considered a burden by society, today they are earning members, bringing financial stability to their families and gaining independence, self-confidence, and the skills to thrive in the world.

Partnering with NGOs for Social Impact

We actively support two key organizations, each working tirelessly to uplift communities:  

1. National Society for Equal Opportunities for the Handicapped - Empowering individuals with disabilities by creating avenues for employment and independence.

1. Prabhat Educational Foundation - Advancing education for children with disabilities, offering them the resources to learn, grow, and excel.

2. Shwas Charitable Trust - Providing vital educational and social support to underprivileged children, ensuring they have access to a brighter future.

Active Membership in Social Venture Partners (SVP)

Norquest is an active member of SVP (Social Venture Partners), a global network of philanthropists committed to social impact. Our directors have a keen personal interest in this organization, underscoring our dedication to driving change and supporting impactful initiatives.

THE NORQUEST PROMISE

Business as a Force for Good

At Norquest, we believe ethical manufacturing goes beyond meeting compliance standards; it’s about creating sustainable opportunities for people, focusing on fairness, and ensuring every aspect of our operations contributes to a sustainable supply chain. Whether it’s through our certifications, workplace programs, or meaningful collaborations, we bring inclusive hiring, social responsibility, and integrity into every product we create.

Partner with Norquest today and take a step towards building a more ethical and sustainable future for your brand and the communities we serve together.