FAQs

General Company & Capability

Yes, we focus exclusively on bulk manufacturing to serve retailers, brands, and corporate buyers. Our minimums are tailored for wholesale and promotional orders, starting at 1500 bags for natural bags.

Our facilities can produce over 14 million bags per year, ensuring we meet high-volume orders without compromising quality.

Yes, we ship worldwide, with a strong client base in the UK, USA, Australia, Europe and East Asia. We handle export documentation and ensure smooth delivery.

We will normally reply to you within 24-48 hours of receiving your email. There are times where we need more time to gather information and will let you know. Write to us at info@norquestbrands.com for a quote.

Customization & Private Label

Absolutely. We offer private label manufacturing with your logo, tags, and packaging for a complete branded experience.

We customize size, fabric type (organic cotton, recycled cotton, rPET, jute), colors, printing methods, and finishing details.

Yes, we use Pantone matching to achieve consistent brand colors across all production runs.

Yes, we provide pre-production samples for approval before mass manufacturing begins.

Sustainability & Ethical Practices

Yes, we use certified organic cotton, recycled cotton, rPET, and jute to produce eco-friendly and durable bags.

Our certifications include GOTS, GRS, Fairtrade, SEDEX 4-Pillar, OCS, and Elevate audits, assuring buyers of quality and compliance.

We follow fair labor policies, safe working conditions, and transparent sourcing, with audits to verify compliance.

Yes, we source Fairtrade and GOTS-certified organic cotton for buyers who require traceable and sustainable materials.

Yes, we can provide transaction certificates for GOTS or GRS orders upon request.

Ordering & Logistics

Our MOQ varies by product, typically starting at 1500 units per design.

Lead times range from 6–8 weeks depending on order size, customization, and shipping method.

We work with FOB, CIF, and DDP terms, offering sea and air freight options based on your timeline and budget.

Yes, we prepare all export documents and can work with your customs broker or handle clearance ourselves for select markets.

Pricing & Payment

Pricing is based on fabric type, printing method, order volume, and delivery terms. We offer competitive rates for bulk orders.

Yes, larger orders qualify for tiered pricing and cost benefits.

We typically work with a 50% advance and balance before shipment, but flexible terms are available for repeat buyers.

Yes, we accept bank transfers in major currencies, including USD and GBP.

Yes, we issue detailed proforma invoices outlining product specs, quantities, costs, and delivery terms before production starts.
If there’s anything else, please drop us a line and we’ll be happy to get back to you with more information!

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